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salesforce-developer · 3× certified

Akash B

I build scalable Salesforce solutions across Field Service Lightning

3+ years architecting, customizing, and optimizing Salesforce platforms — bridging business needs and technical solutions to drive efficiency and adoption.

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Developer.cls Apex 
public class Developer {
  public String  name        = 'Akash B';
  public String  role        = 'Salesforce Developer';
  public Integer experience  = 3; // years
  public List<String> certs = new List<String>{
    'Platform Developer I', 'Administrator',
    'Associate', 'AI Associate'
  };

  public String build() {
    return 'scalable solutions, shipped.';
  }
}
0Years Experience
0Certifications
0Trailhead Badges
0Trailhead Points
01 — About

Bridging business needs with technical solutions

I'm a Salesforce Developer with 3+ years of experience across development and configuration in diverse industries — including Construction, Telecommunications, Finance, Software, and Private Equity.

I'm skilled in analyzing, configuring, customizing, and optimizing Salesforce solutions to enhance business processes. I'm adept at gathering and analyzing requirements, collaborating with stakeholders, and implementing scalable solutions using both declarative tools and Apex / Lightning development.

My deep expertise spans Service Cloud, Sales Cloud, and Field Service Lightning, with a strong track record of bridging business needs and technical solutions to drive efficiency and user adoption.

  • 📍 Pathanamthitta, Kerala
  • 🎓 B.Tech, Computer Science
  • 🏆 Trailhead Ranger
02 — Skills

Technical toolkit

Development

Apex Classes & Triggers Lightning Web Components Visualforce Pages API Integration (REST / Webhooks)

Clouds & Platforms

Sales Cloud Service Cloud Field Service Lightning Community / Experience Cloud

Configuration

Flows & Approval Processes Validation & Sharing Rules Duplicate Rules & Data Mgmt Salesforce-Outlook Integration

Delivery & Tools

Workbench & Changesets Agile Methodology Atlassian JIRA
03 — Experience

Projects & engagements

Salesforce Developer · Impaqtive US Corp (An Infogain Company)

2024 – 2025Field Service Lightning

Global Electrical Construction Company

New FSL implementation across multiple vendors, aligning the solution with business needs and integrating external systems.

  • Gathered, documented, and analyzed business requirements with stakeholders.
  • Conducted client demos and built end-to-end solutions with the team.
  • Designed security & data access via profiles, roles, and permission sets.
  • Built Flows, approval processes, validation rules, and sharing rules.
  • Developed Apex classes and LWC; implemented Appointment Assistant & self-service scheduling.
  • Configured the Field Service mobile app for technician operations.
2023 – 2024Field Service Lightning

Electronic Product Distributors

Complete revamp of an existing FSL system for internet service & vendor installations — 500+ internal and external users.

  • Led requirement gathering, analysis, effort estimation, and resource allocation.
  • Designed security & data access via profiles and roles.
  • Developed Flows, approval processes, validation and sharing rules.
  • Implemented Appointment Assistant & self-service scheduling for improved dispatching.
  • Built offline-capable LWCs for field agents without connectivity.
2023Sales Cloud

Private Equity Firm

Sales Cloud app covering Lead, Account, Contact, and Opportunity Management.

  • Requirement gathering, analysis, and scalable solution design.
  • Configured Sales Cloud objects with appropriate security permissions.
  • Created validation rules, sharing rules, and customized duplicate rules.
  • Identified and fixed a critical issue in an existing Visualforce page.
  • Built Reports & Dashboards; developed Apex classes and LWC.
2022 – 2023Sales + Community Cloud

Finance Customer (NBFC)

Lead management system in Sales Cloud with Community Cloud, integrating external APIs for a leading non-banking financial company.

  • Full-cycle delivery: requirement gathering, analysis, design, and deployment.
  • Developed Apex classes and Triggers for complex automation.
  • Integrated external APIs — Karza, CRIF, and customer apps via REST / Webhooks.
  • Managed deployment using Workbench and Changesets; contributed to Community Cloud setup.
2022Sales Cloud

Software Development Company

Sales Cloud platform with Lead, Account, Contact, and Opportunity Management plus Salesforce-Outlook integration.

  • Requirement gathering, analysis, and improved solution design.
  • Created custom Lightning components, validation, sharing, and duplicate rules.
  • Implemented Salesforce-Outlook integration for email & calendar sync.
2022Sales Cloud

IT Services & IT Consulting

Sales Cloud platform covering Lead, Account, Contact, and Opportunity Management with Outlook integration.

  • Design and development of the application end-to-end.
  • Configured Sales Cloud objects with security permissions.
  • Created custom Lightning components, validation, sharing, and duplicate rules.
04 — Certifications & Awards

Credentials

🎖️

Platform Developer I

Salesforce Certified

⚙️

Administrator

Salesforce Certified

📘

Associate

Salesforce Certified

🤖

AI Associate

Salesforce Certified

🏆

Winner — Salesforce <meets> ChatGPT Ideathon

Internal Competition

🚀

Trailhead Ranger

261 Badges · 164,575 Points

05 — Contact

Let's build something on the platform

akash@trailblazer: ~/contact

akash@dev:~$ whoami

Salesforce Developer · open to opportunities & collaborations

akash@dev:~$ cat contact.json

{

"email": "akashb369@gmail.com",

"linkedin": "in/akashb080",

"trailblazer": "akasb14",

"location": "Pathanamthitta, Kerala"

}

akash@dev:~$ _

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